Fees

  • All published rates include 20% gratuity and 10% STC surcharge.
  • Two way tolls, airport, parking fees may apply.
  • Hourly rates are subject to change outside Metro Boston area.
  • $15 fee will apply for extra stops on route.
  • $15 fee will apply for each car seat provided.
  • $50 fee for Airport Meet & Greet.
  • $25 fee for pick ups between 11:45 PM – 5:15 AM.
  • $50 fee on all US Federal Holidays except New Years Eve.
  • For New Year Eve rates please call 877-345-0292.
  • Sanitation Fee $250.00 may apply.

 

Billing

  • Trips are billed to the customer credit card.
  • We accept the following: VISA, MASTERCARD, AMEX and DISCOVER CARD.
  • We offer direct billing to frequent travelers and corporate accounts.
  • All bills must be paid within 30 days.
  • After 30 days grace period, a late fee of $100/day will apply.

 

 Wait Time

  • Non airport pick ups: after grace period of 15 minutes elapsed, waiting time will apply.
  • Domestic Arrivals: after 30 minutes grace period elapsed actual plane arrival, waiting time will apply.
  • International Arrivals: after 60 minutes grace period elapsed actual plane arrival, waiting time will apply.
  • Wait time will be charged in half hour increasement according to vehicle hourly rates.

Cancellations & No Shows

  • All trips canceled within 3 hours scheduled pick up time in Massachusetts will be charge full fare.
  • All trips canceled within 6 hours scheduled pick up time outside of Massachusetts will be charge full fare.
  • All no shows will be charged a full fare plus wait time.

Terms

  • We shall not be liable for circumstances beyond its control, including but not limited to, weather, road conditions and breakdowns.
  • Company assumes no responsibility for lost or damaged baggage, personal belongings or any items left in the vehicle.
  • In the event we unable to provide one of our drivers for your ride, we may contract with a qualified affiliated company to provide the service.
  • The client assumes full financial liability for any damage to the vehicle caused during the duration of the rental by them or any members of their party.
  • Alcohol Consumption and drug use is prohibited by law.
  • Smoking is not permitted.
  • The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)).
  • Vehicles cannot be loaded beyond seating capacity.