• All published rates include 20% gratuity and 10% standard transportation charge.
  • Two way tolls, airport, parking fees may apply.
  • 10% fuel surcharge will apply to hourly rates outside Metro Boston area.
  • $20 fee will apply for extra stops on route.
  • $20 fee will apply for each car seat provided.
  • $50 fee will apply for Airport Meet & Greet.
  • 30% surcharge will apply for pick ups between 11:45 PM – 5:15 AM.
  • 100% surcharge will apply for all holidays.
  • We will be closed on New Years Eve and New Year’s Day.
  • Sanitation Fee $250.00 may apply.
  • Pet sanitation fee of $100 may apply if the client fails to provide a pet carrier.


  • Trips are billed to the customer credit card.
  • We accept the following: VISA, MASTERCARD, AMEX and DISCOVER CARD.
  • We offer direct billing to frequent travelers and corporate accounts.
  • All bills must be paid within 30 days.
  • After 30 days grace period, a late fee of $100/day will apply.

 Wait Time

  • Non airport pick ups and extra stops: after grace period of 15 minutes elapsed, waiting time will apply.
  • Domestic Arrivals: after 30 minutes grace period elapsed actual plane arrival, waiting time will apply.
  • International Arrivals: after 60 minutes grace period elapsed actual plane arrival, waiting time will apply.
  • Wait time will be charged in half hour increment according to vehicle hourly rates.

Cancellations & No Shows

  • All trips canceled within 12 hours scheduled pick up time will be charged a full fare.
  • Passenger van reservations are non refundable.
  • All no shows will be charged a full fare plus wait time.


  • We shall not be liable for circumstances beyond its control, including but not limited to, weather, road conditions and breakdowns.
  • Company assumes no responsibility for lost or damaged baggage, personal belongings or any items left in the vehicle.
  • In the event we unable to provide one of our drivers for your ride, we may contract with a qualified affiliated company to provide the service.
  • We reserve a right to substitute or upgrade vehicles due to availability.
  • The client assumes full financial liability for any damage to the vehicle caused during the duration of the rental by them or any members of their party.
  • Alcohol Consumption and drug use is prohibited by law.
  • Smoking is not permitted.
  • The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)).
  • Vehicles cannot be loaded beyond seating capacity.